Look Up!

Put down your smartphone and make eye contact, person to person. Nowadays, I consider that

a major act of kindness and courtesy, as well.

Say My Name

When meeting new people, make an effort to remember their name so that when you address them, it’s more personal, respectful, and will make a good impression on them. Everyone is important. When you see them the next time, greet them by name. So simple, so nice.